Which items cannot be returned for refund?
The following are Non-Refundable Items:
1. Clearance items are not refundable or exchangeable.
2. Personalized items with “engravings” and “photos”, such as Beads and Bracelets, are non-refundable.
3. Special order items such as those with custom sizes and colors are not refundable.
4. Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
5. Items that were worn, or sent to you as Replacement/Exchange are not refundable.